1.1 Product Availability: All orders are subject to product availability. If an item is out of stock, we will inform you and provide an estimated restocking date or suggest an alternative product.
1.2 Order Confirmation: Upon successful order placement, you will receive an email confirmation with details of your purchase. Please review this confirmation and notify us immediately of any discrepancies.
1.3 Order Cancellation: You may request order cancellation within 24 hours of placing your order. After this period, we cannot guarantee the cancellation, as the processing may have already begun.
2.1 Payment Methods: We accept various payment methods, including credit/debit cards and other secure online payment options. By providing payment information, you confirm that you are authorized to use the chosen payment method.
2.2 Currency: All prices are listed and charged in Indian Rupee.
3.1 Shipping Methods: We offer standard and expedited shipping options. Shipping costs and estimated delivery times are provided during the checkout process.
3.2 Shipping Delays: While we make every effort to meet delivery estimates, unforeseen circumstances may cause delays. We are not responsible for any delays once the product has been shipped.
4.1 Return Eligibility: You may return products within 30 days of receipt if they are in their original condition, unopened, and unused.
4.2 Return Process:
a. Contact Customer Support: Before returning a product, please contact our Customer Support team to initiate the return process.
b. Provide Details: Clearly state the reason for the return and provide necessary details, including your order number.
c. Receive Return Authorization: Upon approval, you will receive a Return Authorization (RA) number and instructions for returning the product.
4.3 Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part or a defective product.
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